Support

Customer Support

Our customer support team are on hand to answer any questions you might have.

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EMAIL SUPPORT

We use Hiver - which supercharges our email system into a complete customer support platform. This means when you email us - we won't drop the ball.

FREE ADVICE

Need assistance with any of your fire risk assessment action points? Our compliance team are happy to help you make sense of it all.

TECHNICAL SUPPORT

Let us know if you need any technical support - anything from reducing false alarms to resolving equipment faults. We can also provide help using our online portals.

CUSTOMER FEEDBACK

We try and make sure that our customers have the best possible experience. Your feedback helps us see what we do well and where we need to improve.